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CSEA Endorsed Insurance Program

Frequently Asked Questions

FAQs

There are three options available for paying your premium and preventing a lapse in your coverage:
  1. MyAccount
  2. Direct bill by mail
  3. Pay over the phone +1-800-296-2732

MyAccount → Use the MyAccount feature within this website.

Direct Bill → Before your coverage period ends the CSEA-Endorsed Benefits Program will send you a payment notice as a reminder to renew your current coverage. Mail the tear-off portion of the payment notice along with a check for the payment amount made out to CSEA-Endorsed Benefits Program, in the courtesy reply envelope provided.

Pay By Phone → You can renew your coverage over the phone by calling +1-800-296-2732, and using a major credit card. One of our qualified customer service specialists will assist you with this transaction. You can also request that all of your future premium payments be billed to your credit card. If you desire, you can request that a one-time payment be deducted from your checking account to pay your current balance.

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CUSTOMER SERVICE & CLAIMS

For Claims, Billing or General Customer Service Inquiries.
Monday - Friday 8AM - 5PM (PST)

+1-800-296-2732

 

Cancer Care Claims are to be mailed to:

Securian Life Insurance Company
CSEA Endorsed Insurance Program
P.O. Box 9997, Phoenix, AZ-85068-0997

Cancer Wellness Claims are to be mailed to:
Wellness Claims
P.O. Box 9756
Phoenix, AZ 85068

Cancer Care Claims are to be mailed to:
Claims Department
P.O. Box 9060
Phoenix, AZ 85068

For EA+ Emergency Assistance:

IF YOU ARE EXPERIENCING A MEDICAL OR TRAVEL EMERGENCY:
Please call 911 first. Once you have been admitted to the hospital, contact EA+ as soon as possible. 

Assistance is available 24/7/365.

1-866-816-2073 (if in the U.S.)
1-603-328-1752 (if outside the U.S.)

New York Life & Hartford Claims are to be mailed to:

CSEA Endorsed Insurance Program
P.O. Box 9997, Phoenix, AZ-85068-0997

General Mail Correspondence:

CSEA Endorsed Insurance Program
P.O. Box 9997, Phoenix, AZ-85068-0997

Payments should be mailed to:

CSEA Endorsed Insurance Program
P.O. Box 9997, Phoenix, AZ-85068-0997