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Contact Us

We are committed to excellent customer service - conveniently contact us by phone. Be sure to describe your issue as clearly as possible. For immediate service please call us at the phone number above.

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CUSTOMER SERVICE & INSURANCE CLAIMS

For information about a particular product or a question about your plan, have a change of address, or to submit an insurance claim, call us at 1-800-296-2732, Monday through Friday between the hours 8AM and 5PM, Pacific Time.

General Mail Correspondence:

CSEA Endorsed Program
P.O. Box 9997, Phoenix, AZ-85068-0997

Payments should be mailed to:

CSEA Endorsed Program
P.O. Box 9997, Phoenix, AZ-85068-0997

Cancer Care Claims are to be mailed to:

Securian Life Insurance Company
CSEA Endorsed Insurance Program
P.O. Box 9997, Phoenix, AZ-85068-0997

Cancer Wellness Claims are to be mailed to:
Wellness Claims
P.O. Box 9006
Phoenix, AZ 85068

Cancer Care Claims are to be mailed to:
Claims Department
P.O. Box 9060
Phoenix, AZ 85068

New York Life & Hartford Claims are to be mailed to:

CSEA Endorsed Insurance Program
P.O. Box 9997, Phoenix, AZ-85068-0997

For EA+ Emergency Assistance:

IF YOU ARE EXPERIENCING A MEDICAL OR TRAVEL EMERGENCY:
Please call 911 first. Once you have been admitted to the hospital, contact EA+ as soon as possible. Assistance is available 24/7/365.

The Emergency contact phone numbers are: 

  • 1-866-816-2073 (if in the U.S.)
  • 1-603-328-1752 (if outside the U.S.)